Contact Us

Contact Us

Contact Us for a Seamless Website Building Experience

As a website builder company based in London, we understand the importance of providing excellent customer support. At Watermelon, we strive to make the website building process as seamless as possible, and our Contact Us feature plays a crucial role in achieving that goal. Whether you have a question, need assistance, or simply want to provide feedback, our Contact Us option is designed to ensure that you have a smooth and hassle-free experience.

Why Choose Watermelon's Contact Us?

When it comes to choosing a website builder, having a reliable and efficient Contact Us feature is essential. At Watermelon, we offer a Contact Us option that stands out from the rest. Here's why our Contact Us feature is a great choice for customers:

1. Prompt and Responsive Customer Support

We understand that time is of the essence, especially when it comes to building and managing your website. That's why our customer support team at Watermelon is committed to providing prompt and responsive assistance. When you reach out to us through our Contact Us feature, you can expect a timely and helpful response, ensuring that you can continue working on your website without any unnecessary delays.

2. Multiple Communication Channels

We believe in offering convenience and flexibility to our customers. That's why our Contact Us feature provides multiple communication channels to suit your preferences. Whether you prefer email, phone calls, or live chat, we have you covered. You can choose the method that works best for you, ensuring that you can reach out to us in a way that is most convenient for you.

3. Expert Guidance and Advice

Building a website can sometimes be challenging, especially for those who are new to the process. At Watermelon, we are here to provide expert guidance and advice whenever you need it. Our customer support team consists of experienced professionals who can help you navigate any obstacles or answer any questions you may have. With our Contact Us feature, you can tap into their knowledge and expertise, ensuring that you receive the assistance you need to create a stunning website.

4. Feedback and Suggestions

We value your feedback and suggestions at Watermelon. Our Contact Us feature is not just for addressing issues or seeking assistance; it is also a platform for you to share your thoughts and ideas. We welcome your feedback on our services, features, and overall user experience. Your input helps us continuously improve and enhance our website builder, ensuring that we meet and exceed your expectations.

Frequently Asked Questions (FAQ)

Here are some common questions about our Contact Us feature:

1. How long does it take to receive a response through the Contact Us feature?

We strive to provide prompt responses to all inquiries received through our Contact Us feature. While response times may vary depending on the volume of inquiries, we typically aim to respond within 24 hours. Rest assured that we value your time and will do our best to address your queries as quickly as possible.

2. Can I contact you outside of business hours?

Yes, you can reach out to us through our Contact Us feature at any time, even outside of our regular business hours. We understand that website building is not limited to a specific timeframe, and we want to ensure that you have access to support whenever you need it. However, please note that our response times may be slightly longer outside of business hours.

3. Is the Contact Us feature available for both free and paid users?

Absolutely! Our Contact Us feature is available to both free and paid users of our website builder. We believe in providing equal support and assistance to all our customers, regardless of their subscription plan. Whether you're just starting with our free plan or have upgraded to a paid plan, you can rely on our Contact Us feature to get the help you need.

4. Can I use the Contact Us feature to request specific website customizations?

While our Contact Us feature is primarily designed for general inquiries, feedback, and support, we understand that you may have specific customization requests for your website. We encourage you to reach out to us through the Contact Us feature with your requirements, and our team will assess if we can accommodate your request. We strive to provide a flexible and personalized experience for our customers, and we will do our best to meet your customization needs.

Contact Us


Email: [email protected]

Location: Global

Message Us: Get in touch below.

Open Hours: 7 Days a week